CHI Innovation and Transformation Cycle

At the heart of CHI lies the Innovation Cycle, our systems-based, iterative framework for planning, implementing, and improving innovation initiatives.

The CHI Innovation Cycle comprises three sequential stages:

Care and Process Redesign: Optimising value for patients and reducing waste.

Automation, IT, and Robotic Innovation: Leveraging technology to streamline processes and free up manpower for higher-value work.

Job Redesign: Reviewing and redesigning staff roles so each person performs meaningful work at the top of their competencies.

This cycle is supported by continuous improvement principles, ensuring sustainable change and lasting impact.

CHI-X Transformation Cycle & Three Futures

To achieve system-wide impact, CHI developed the CHI-X Transformation Cycle, embedding innovations across three levels:

Care Level (value for our patients): Maximising health outcomes, improving access and affordability, and shifting from volume to value.
System Level (health for our population): Focusing on upstream preventive health, health equity, and integrated care for all residents.
Ecosystem Level (sustainability for all generations): Championing ecological, social, and workforce sustainability

These domains underpin CHI’s vision for Three Futures:

Future Care: Innovating care models for better access, quality, and cost containment.
Future Health: Transforming care beyond hospital walls for healthier communities.
Future Generations: Building environmental and social sustainability for generations to come.

CHI-X brings together the Innovation Cycle and Transformation Cycle to achieve these three futures, driving a circular economy of reinforcing change and sustained transformation.

CHI-ALL: Harnessing Collective Efforts

Driving CHI-X is CHI-ALL—our system of collaborative networks, centres, labs, academies, campuses, and offices. CHI-ALL brings together people and resources to synergise, share knowledge, and leverage expertise, harnessing collective efforts to drive innovation and transformation for system change.